Medical Assistant, Plastic Surgery

Join Boston Center for Plastic Surgery, one of the premier plastic surgery and aesthetic practices in the Boston area. Our team is known for delivering exceptional surgical and non-surgical care in a luxury, patient-centered environment. We are seeking a polished, energetic, and compassionate professional who thrives in a fast-paced setting and is passionate about creating an outstanding patient experience.

The APDerm Network of Practices consists of multiple brands that share a dedication to delivering exceptional outcomes by making comprehensive dermatology services available and accessible to all patients within their local communities.

In this role, you will have the opportunity to:

• Gain exposure before going to PA or Medical school
• Learn about general, surgical and cosmetic dermatology
• Obtain valuable patient care that is transferrable to any specialty
• Receive mentorship from practicing Dermatologists
• Maximize your changes of getting into medical school
• Receive medical school interview training
• Collaborate with others

As a Medical Assistant, you can expect to:

• Assist physicians with office procedures for biopsies, surgeries and treatments for various skin conditions
• Document/scribe for physicians in the Electronic Medical Record (EMR)
• Provide patient education and post-operative care instructions
• Work as part of a team within the practice

APDerm offers competitive pay, paid time off (PTO), sick time, paid holidays, health, dental, and other voluntary benefits, effective on your date of hire.

Essential Duties & Responsibilities including but are not limited to: 

• Responsible for Scribing/Documenting office visit on computer for clinician. 
• Responsible for cross coverage when needed. 
• May assist clinical trainer in training new MAs and Gap Interns and retraining current MAs and Gap Interns. 
• Ensures that all necessary information and materials are present for clinician prior to the patient visit. 
• Receives and communicates information through various processes, including (but not limited to) use of computers, Intranet, e-mail, fax, and documentation in patient’s medical record. Follow HIPAA rules and regulations. 
• Ensure that all appropriate equipment is in good working order at the beginning of the day and that adequate supplies are available for patient procedure/visit. Ensure appropriate levels of supplies and inventory for office needs by utilizing the appropriate request system while understanding the importance of cost containment. 
• Obtains and electronically records an accurate history of present illness; updates patient problem list, allergies, pharmacy, medication list and history of skin cancer as indicated. 
• Instructs and teaches patients after care for surgical and cosmetic procedures.  Ensure patients show understanding and document this in the patient’s chart. 
• Assist with OSHA daily and monthly checks.  Must have the ability to correctly maintain the OSHA log. 
• Complete suture inventory and check rooms for expiring inventory. 
• Must be willing and able to travel to brand or region practice locations to provide clinical coverage when needed.  This includes providing coverage when clinicians are on vacation as well as sick calls and PTO coverage. 
• Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.
• Support APDerm’s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.
• Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA.

Clinical Responsibilities include but not limited to: 

• Escorts patients to the appropriate room, accurately obtains and records history and chief complaint to practice standards.  
• Prepares patient for the appointment based upon the diagnosis, procedure and or practice protocols. Includes proper dress (gowns), proper set ups for the procedure to be performed, etc. 
• Performs proper pre-visit procedure under the direction of the clinician prior to the patient’s visit (suture removal, dressing removal). 
• Must be willing to learn and perform ancillary services per practice needs, to include phototherapy, xtrac, PDT, etc. 
• Assist clinician in educating patients on biologic injection protocols. 
• Sterilize and package instruments. 
• Ability to assist clinician with preparation of cosmetic procedures. 
• Observes and reports any abnormal symptoms or behaviour to appropriate clinician. 
• Organizes and prioritizes daily work tasks to ensure the clinicians schedule runs smoothly, and all patient needs are met. 
• Knowledge of laser safety and protocols. 
• Utilize standard precautions in room preparation and while assisting with procedures/exams. 
• Perform appropriate specimen collection (including labelling, ensuring the specimen is in the bottle and practice protocol). 
• Records and maintains pathology logbook to ensure that all pathology reports have been properly documented. 
• Provides and reviews appropriate instructions to patients regarding procedures or testing. 
• Maintain confidentiality and patient rights in interactions with the patient/family and other health care workers. 
• Performs suture removals or other procedures as directed by the clinician. 

• Performs proper dosing and mixing of medications: Buffered Lidocaine, Kenalog, Sclerotherapy preparations, Botox- Cosmetic & Hyperhidrosis, etc. 
• Provided demonstrated competency and supervisory agreement is in place, performs injections of subcutaneous and intramuscular medications. 
• Seeks advice from a clinician when needed for treatment adjustment or complications. 
• Utilizes team leader or manager as a resource. 

Skills, Knowledge, & Abilities:  

• Strong interpersonal and customer service skills required to communicate with patients, family members, clinicians, as well as other colleagues in a positive, professional manner.  
• Must possess strong problem-solving abilities and analytical skills to ensure patient’s needs are met.  
• Must possess excellent computer skills to input and retrieve clinical information.  
• Utilize critical thinking and good judgment in performance of tasks.  
• Must possess organizational skills and can multitask.   
• Must be able to prioritize daily assignment to ensure smooth workflow. 

The salary for this role will range from USD $23.00 to 34.50 per hour based on full-time employment. Salary offers are based on a wide range of factors including but not limited to years of experience, location, relevant skills, training, education, etc. Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. APDerm supports your life's needs through an extensive offering comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well-being.

APDerm is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or APDerm policy.

Please email humanresources@apderm.com if you need a disability accommodation for any part of the employment process.